Shipping policy

Processing Time

Orders are processed within 5-8 business days (excluding weekends and holidays) after payment is confirmed. You'll receive a shipping confirmation with tracking once your order ships.

Shipping Options & Estimated Delivery

• Tracked+Insured : 5-8 business days — FREE over $74

Delivery estimates begin after your processing window, not at order placement.

Domestic Shipping

Orders over $74 qualify for free standard shipping.

International Shipping

We do not currently ship internationally.

Order Tracking

You'll receive a tracking number by email. Track your order at lunorabeauty.com

Lost or Delayed Packages 

If your order hasn't arrived within  days of the estimated delivery date, contact us at contactlunorabeauty@gmail.com

Incorrect Address

Please double-check your address at checkout. We're not responsible for orders shipped to an incorrectly entered address. Contact us immediately at contactlunorabeauty@gmail.com if you spot an error — we can only make changes before the order is processed.